Send Feedback
You can contact us by email or from inside the app.
- Open StockTradeIdea on your iPhone.
- Go to Settings.
- Tap Send Feedback.
- Describe the issue and add screenshots if helpful.
Subscriptions and Billing
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How do I manage or cancel a subscription?
Open iOS Settings, tap your Apple ID, then tap Subscriptions. Purchases and cancellations are managed by Apple through your App Store account.
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How do I restore a purchase?
Open StockTradeIdea, go to Settings, and use the subscription management option. Make sure you are signed in with the same Apple ID used for the original purchase.
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Why is a premium signal locked?
Check that your App Store subscription is active and that your device is online. If access still does not refresh, send us feedback from the app so support information is attached automatically.
App Help
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Market data and signal timing
StockTradeIdea focuses on North American market data. Market timestamps are presented in Eastern Time.
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Notifications
If push notifications are not arriving, confirm notifications are enabled for StockTradeIdea in iOS Settings and that your device has network access.
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Account or device issues
Email support with the device count, app version, and the feature you are trying to access. Do not include passwords or sensitive financial information.
Legal Documents
Review the current app policies and terms below.
Important Notice
StockTradeIdea provides market information and analytical signals for educational and informational purposes only. It is not financial, investment, legal, or tax advice. Investing involves risk, including the possible loss of principal.